This course includes: 13 lessons · 4 supporting documents
Pre-course assessment
Check your starting knowledge before learning
Microsoft Copilot: Work, transformed
Lesson video
Set Goals and Scope
Start with the problem, beneficiaries, and verifiable deliverables; define exclusions, approvers, constraints, and assumptions in a brief.
Break Down Work and Dependencies
Break deliverables into owned tasks with completion criteria and prerequisites. Look for parallel work and risky handoffs. AI may group items and find tasks without owners, but people must assess effort, time, and actual dependencies. Show uncertainty rather than guessing precise dates; identify external contacts and a fallback plan…
Use AI to Support Meetings
Before a meeting, build an agenda from goals and decision questions. Afterward, use AI to separate decisions, open tasks, and unresolved issues, but have attendees confirm meaning, owners, and dates. Distinguish proposals from approved decisions; mark unclear items rather than filling them in…
Report Status and Risks
A report should say whether work is on track, what is blocked, and what decision is needed. Use consistent status criteria backed by evidence, not undefined percentages. AI can draft, but the owner must check dates, figures, and risks before sharing…
Review and Improve
Review what helped, what caused delays, and one change to test. Separate system problems from personal blame. Use data such as backlog, wait time, and revision count; do not let AI summarize feelings instead of listening…
Applied case study and evidence review
Plan work with sequential dependencies
Course study guide
A practical guide to the course lessons, with Thai and English editions.
Practical workbook
Course-based exercises for review and planning a small real-world trial.
Quick reference
A concise reference to course topics and review points for use while working.
Implementation planner
A template for connecting course topics to goals, owners, and evidence of results.
Post-course assessment
Eight scenario questions reviewing practical application.
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