Design a Custom AI Assistant for Your Work

Course contents (10 parts)

1. 1

   Pre-course assessment

   Check your starting knowledge before learning

2. 2

   What are AI Agents?

   Lesson video

3. 3

   Define the assistant’s role and boundaries

   Choose a task it can support and specify when a person must take over.

4. 4

   Prepare instructions and a knowledge base

   Keep reference materials current, owned, and within access permissions.

5. 5

   Test boundaries and untrusted information

   Test out-of-scope requests and content that tries to change the assistant’s rules.

6. 6

   Maintain the assistant after launch

   Assign an owner, update knowledge, and monitor errors.

7. 7

   Applied case study and evidence review

   Test a policy assistant against a bounded knowledge source

8. 8
   Document0 points1 min

   Course study guide

   A practical guide to the course lessons, with Thai and English editions.

9. 9
   Document0 points1 min

   Practical workbook

   Course-based exercises for review and planning a small real-world trial.

10. 10

    Post-course assessment

    Test normal cases, edge cases, and requests the assistant should not answer.